import InternalDocsLayout from "./InternalDocsLayout"; export default function Space2Communication() { return (

Communication is how we coordinate, build trust, and move fast. This protocol defines which tools to use when, and how to communicate effectively across all entities.

Tool Matrix

Tool Use For Response Time Who
Discord Real-time chat, urgent issues, team coordination 5 minutes All team members
Email Formal communication, decisions, legal records 24 hours All team members
Meetings Decisions, feedback, deep work, sensitive topics N/A Required participants

Discord Etiquette

Channels

  • • #general - News, announcements
  • • #random - Off-topic chat
  • • #help - Technical support
  • • Team channels: #labs, #gameforge, #corp, #foundation
  • • Direct messages for private matters

⏰ Availability

  • • Set your status: 🟢 Available, 🟡 Away, 🔴 Do Not Disturb
  • • Urgent? Use @mention or DM
  • • Non-urgent? Use threads to keep chat clean
  • • Don't expect immediate responses outside work hours

🚫 No-Nos

  • • Don't spam or flood channels
  • • Don't share sensitive data in Discord
  • • Don't @ everyone unless critical
  • • Don't use Discord for major decisions

Email Protocol

✓ Use Email For:

  • • Policy updates and announcements
  • • Important decisions with records
  • • Formal communication with clients
  • • Contracts, agreements, legal matters
  • • Performance reviews, feedback

Email Best Practices:

  • • Clear subject line (what is this email about?)
  • • Keep it brief—use bullets when possible
  • • Call out action items in bold or separate section
  • • Reply within 24 hours
  • • BCC sensitive distribution lists

Meeting Culture

✓ Schedule a Meeting When:

  • • You need to make a decision with stakeholders
  • • The topic is sensitive or requires nuance
  • • You need face-to-face (video) interaction
  • • Async communication has broken down

✗ Don't Schedule a Meeting When:

  • • You can send an email instead
  • • It's just for updates (use async updates)
  • • Only 1-2 people need to attend
  • • It could be a quick Slack message

Golden Rule: Async-first. Assume people are in different time zones. Default to email and Discord. Reserve meetings for high-value interactions.

); }