aethex-forge/client/pages/internal-docs/Space4ClientOps.tsx
2025-11-10 20:15:49 +00:00

177 lines
7 KiB
TypeScript

import InternalDocsLayout from "./InternalDocsLayout";
export default function Space4ClientOps() {
return (
<InternalDocsLayout
title="Client & Sales Operations"
description="SOP-001 & SOP-002"
>
<div className="space-y-8">
<div className="bg-slate-800/50 border border-slate-700 rounded-lg p-6">
<p className="text-slate-300 leading-relaxed">
The Corp's consulting division serves enterprise clients. We also
hire contractors from the Foundation's talent pool, creating a
unique pipeline.
</p>
</div>
<section>
<h3 className="text-2xl font-bold text-white mb-4">
Client Onboarding SOP
</h3>
<div className="space-y-4">
<p className="text-sm text-slate-300">
Every new client goes through a structured onboarding process:
</p>
<div className="space-y-3">
{[
{
num: "1",
title: "Kickoff",
desc: "Meet team, set goals, define scope",
},
{
num: "2",
title: "Discovery",
desc: "Understand problem, current state, constraints",
},
{
num: "3",
title: "Planning",
desc: "Create project plan, timeline, deliverables",
},
{
num: "4",
title: "Team Assignment",
desc: "Assign PM, engineers, set communication cadence",
},
{
num: "5",
title: "Execution",
desc: "Weekly meetings, status reports, feedback",
},
].map((step) => (
<div
key={step.num}
className="flex gap-4 p-4 bg-slate-800/30 border border-slate-700 rounded-lg"
>
<div className="flex-shrink-0 w-8 h-8 rounded-full bg-blue-500 flex items-center justify-center font-bold text-white text-sm">
{step.num}
</div>
<div>
<p className="font-semibold text-white mb-1">
{step.title}
</p>
<p className="text-sm text-slate-300">{step.desc}</p>
</div>
</div>
))}
</div>
</div>
</section>
<section>
<h3 className="text-2xl font-bold text-white mb-4">
Creator-to-Project Pipeline
</h3>
<div className="space-y-4">
<p className="text-sm text-slate-300">
This is unique to AeThex: we hire talented contractors from the
Foundation's community directly into Corp projects.
</p>
<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
<h4 className="font-semibold text-white mb-2">How It Works</h4>
<ol className="text-sm text-slate-300 space-y-2 pl-4 list-decimal">
<li>Corp Project needs specialized talent</li>
<li>Check Nexus (Foundation talent marketplace)</li>
<li>Find matched contractor with right skills</li>
<li>Make offer via standard contractor agreement</li>
<li>Contractor executes, gets paid, builds portfolio</li>
</ol>
</div>
<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
<h4 className="font-semibold text-white mb-2">Benefits</h4>
<ul className="text-sm text-slate-300 space-y-1 pl-4">
<li> Corp gets vetted, community-proven talent</li>
<li> Foundation community members get paid work</li>
<li> Win-win partnership between entities</li>
</ul>
</div>
</div>
</section>
<section>
<h3 className="text-2xl font-bold text-white mb-4">
Engagement Models
</h3>
<div className="space-y-4">
<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
<h4 className="font-semibold text-white mb-2">
T&M (Time & Materials)
</h4>
<p className="text-sm text-slate-300 mb-2">
Client pays for hours spent. Good for exploratory work.
</p>
<ul className="text-sm text-slate-300 space-y-1 pl-4">
<li> Hourly rate: $150-300/hr (depends on seniority)</li>
<li> Invoiced monthly</li>
<li> Scope can evolve</li>
</ul>
</div>
<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
<h4 className="font-semibold text-white mb-2">Fixed Price</h4>
<p className="text-sm text-slate-300 mb-2">
Fixed fee for defined scope. Good for clear deliverables.
</p>
<ul className="text-sm text-slate-300 space-y-1 pl-4">
<li> Price agreed upfront</li>
<li> Scope locked down</li>
<li> Payment milestone-based</li>
</ul>
</div>
<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
<h4 className="font-semibold text-white mb-2">Retainer</h4>
<p className="text-sm text-slate-300 mb-2">
Monthly fee for ongoing support. Good for long-term clients.
</p>
<ul className="text-sm text-slate-300 space-y-1 pl-4">
<li> Monthly fee covers X hours/month</li>
<li> Overage billed at hourly rate</li>
<li> Flexible scope within retainer hours</li>
</ul>
</div>
</div>
</section>
<section>
<h3 className="text-2xl font-bold text-white mb-4">
Client Success Metrics
</h3>
<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4 space-y-3">
<p className="text-sm text-slate-300">
We measure client success by:
</p>
<ul className="text-sm text-slate-300 space-y-1 pl-4">
<li> Project delivered on time & budget</li>
<li> Client satisfaction (post-project survey)</li>
<li> Repeat business / expansion</li>
<li> Referrals to other clients</li>
</ul>
</div>
</section>
<div className="border-l-4 border-blue-500 pl-6 py-4 bg-blue-900/10">
<p className="text-sm text-slate-300">
<strong>Questions?</strong> Contact VP of Client Success or your
Account Manager.
</p>
</div>
</div>
</InternalDocsLayout>
);
}