186 lines
8.1 KiB
TypeScript
186 lines
8.1 KiB
TypeScript
import InternalDocsLayout from "./InternalDocsLayout";
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export default function Space2Communication() {
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return (
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<InternalDocsLayout
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title="Master Communication Protocol"
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description="How We Use Discord, Slack, and Email"
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>
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<div className="space-y-8">
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<div className="bg-slate-800/50 border border-slate-700 rounded-lg p-6">
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<p className="text-slate-300 leading-relaxed">
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Communication is how we coordinate, build trust, and move fast. This
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protocol defines which tools to use when, and how to communicate
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effectively across all entities.
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</p>
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</div>
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<section>
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<h3 className="text-2xl font-bold text-white mb-4">Tool Matrix</h3>
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<div className="overflow-x-auto">
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<table className="w-full text-sm">
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<thead>
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<tr className="border-b border-slate-700">
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<th className="text-left py-3 px-4 font-semibold text-blue-400">
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Tool
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</th>
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<th className="text-left py-3 px-4 font-semibold text-blue-400">
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Use For
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</th>
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<th className="text-left py-3 px-4 font-semibold text-blue-400">
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Response Time
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</th>
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<th className="text-left py-3 px-4 font-semibold text-blue-400">
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Who
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</th>
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</tr>
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</thead>
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<tbody>
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<tr className="border-b border-slate-700">
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<td className="py-3 px-4 font-semibold text-white">Discord</td>
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<td className="py-3 px-4 text-slate-300">
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Real-time chat, urgent issues, team coordination
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</td>
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<td className="py-3 px-4 text-slate-300">
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5 minutes
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</td>
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<td className="py-3 px-4 text-slate-300">All team members</td>
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</tr>
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<tr className="border-b border-slate-700">
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<td className="py-3 px-4 font-semibold text-white">Email</td>
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<td className="py-3 px-4 text-slate-300">
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Formal communication, decisions, legal records
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</td>
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<td className="py-3 px-4 text-slate-300">
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24 hours
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</td>
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<td className="py-3 px-4 text-slate-300">All team members</td>
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</tr>
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<tr>
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<td className="py-3 px-4 font-semibold text-white">
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Meetings
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</td>
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<td className="py-3 px-4 text-slate-300">
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Decisions, feedback, deep work, sensitive topics
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</td>
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<td className="py-3 px-4 text-slate-300">
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N/A
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</td>
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<td className="py-3 px-4 text-slate-300">
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Required participants
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</section>
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<section>
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<h3 className="text-2xl font-bold text-white mb-4">Discord Etiquette</h3>
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<div className="space-y-4">
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<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
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<h4 className="font-semibold text-white mb-2">Channels</h4>
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<ul className="text-sm text-slate-300 space-y-2 pl-4">
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<li>• #general - News, announcements</li>
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<li>• #random - Off-topic chat</li>
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<li>• #help - Technical support</li>
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<li>• Team channels: #labs, #gameforge, #corp, #foundation</li>
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<li>• Direct messages for private matters</li>
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</ul>
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</div>
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<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
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<h4 className="font-semibold text-white mb-2">⏰ Availability</h4>
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<ul className="text-sm text-slate-300 space-y-2 pl-4">
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<li>
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• Set your status: 🟢 Available, 🟡 Away, 🔴 Do Not Disturb
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</li>
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<li>• Urgent? Use @mention or DM</li>
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<li>• Non-urgent? Use threads to keep chat clean</li>
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<li>• Don't expect immediate responses outside work hours</li>
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</ul>
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</div>
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<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
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<h4 className="font-semibold text-white mb-2">🚫 No-Nos</h4>
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<ul className="text-sm text-slate-300 space-y-2 pl-4">
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<li>• Don't spam or flood channels</li>
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<li>• Don't share sensitive data in Discord</li>
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<li>• Don't @ everyone unless critical</li>
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<li>• Don't use Discord for major decisions</li>
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</ul>
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</div>
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</div>
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</section>
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<section>
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<h3 className="text-2xl font-bold text-white mb-4">Email Protocol</h3>
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<div className="space-y-4">
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<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
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<h4 className="font-semibold text-white mb-2">✓ Use Email For:</h4>
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<ul className="text-sm text-slate-300 space-y-2 pl-4">
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<li>• Policy updates and announcements</li>
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<li>• Important decisions with records</li>
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<li>• Formal communication with clients</li>
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<li>• Contracts, agreements, legal matters</li>
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<li>• Performance reviews, feedback</li>
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</ul>
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</div>
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<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
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<h4 className="font-semibold text-white mb-2">Email Best Practices:</h4>
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<ul className="text-sm text-slate-300 space-y-2 pl-4">
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<li>
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• Clear subject line (what is this email about?)
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</li>
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<li>• Keep it brief—use bullets when possible</li>
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<li>• Call out action items in bold or separate section</li>
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<li>• Reply within 24 hours</li>
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<li>• BCC sensitive distribution lists</li>
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</ul>
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</div>
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</div>
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</section>
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<section>
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<h3 className="text-2xl font-bold text-white mb-4">Meeting Culture</h3>
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<div className="space-y-4">
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<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
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<h4 className="font-semibold text-white mb-2">
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✓ Schedule a Meeting When:
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</h4>
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<ul className="text-sm text-slate-300 space-y-2 pl-4">
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<li>
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• You need to make a decision with stakeholders
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</li>
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<li>• The topic is sensitive or requires nuance</li>
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<li>• You need face-to-face (video) interaction</li>
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<li>• Async communication has broken down</li>
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</ul>
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</div>
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<div className="bg-slate-800/30 border border-slate-700 rounded-lg p-4">
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<h4 className="font-semibold text-white mb-2">
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✗ Don't Schedule a Meeting When:
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</h4>
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<ul className="text-sm text-slate-300 space-y-2 pl-4">
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<li>• You can send an email instead</li>
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<li>• It's just for updates (use async updates)</li>
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<li>• Only 1-2 people need to attend</li>
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<li>• It could be a quick Slack message</li>
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</ul>
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</div>
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</div>
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</section>
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<div className="border-l-4 border-blue-500 pl-6 py-4 bg-blue-900/10">
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<p className="text-sm text-slate-300">
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<strong>Golden Rule:</strong> Async-first. Assume people are in
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different time zones. Default to email and Discord. Reserve meetings
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for high-value interactions.
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</p>
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</div>
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</div>
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</InternalDocsLayout>
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);
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}
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